Display based on the Specified Commercial Transactions Law
Seller name
Seller address
〒107-0062
Win Aoyama 942, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo
Telephone number
03-6379-4923
Representative
Naoko Uematsu
Product price
Display by product
Expenses other than the product price
Consumption tax/shipping fee
*Free shipping within Japan if the total purchase price is 12,000 yen (tax included) or more .
*For overseas delivery, the recipient may be required to pay customs duties, various taxes, customs fees, etc. separately.
Delivery date
As a general rule, items will be shipped within 3-8 business days after payment is confirmed.
For delivery of pre-order products, please check each product page.
*If multiple orders include pre-ordered items, they will be shipped together with the pre-ordered items as a general rule.
*Shipping may be delayed due to a high volume of orders, weather, or disasters. Thank you for your understanding.
How to handle returns
1. Please note that we cannot accept returns or exchanges of products due to customer convenience.
2. Notwithstanding 1 above, if you wish to return or exchange a product due to a defect, please contact us via the inquiry form or at "shop@iwaiff.com" within one week of receiving the product. We will bear the shipping costs for returning and resending the product.
Payment method
Credit card (JCB/VISA/MASTER/AMEX)
Shop Pay
Apple Pay
Google Pay
Paypal
Payment period
・If paying by credit card/Shop Pay/Apple Pay/Google Pay
You will be charged when you order the product. The withdrawal date and time will vary depending on the closing date of your credit card and contract details. Please contact your credit card company directly for details.
*This service may not be available depending on the customer's contract status.
・In the case of PayPal payment
According to the closing date and contract details of the payment method registered with PayPal.
Other
・If the product is out of stock, we will contact you separately.
Updated: October 1, 2024